Lost or Damaged Baggage
Overview
With Lost or Damaged Baggage you get automatic coverage against loss of and damage to your checked baggage. If you are traveling by common carrier* while you are a member, and your checked baggage is lost or damaged, we will reimburse you the actual cash value to replace the checked baggage up to $250 per trip. Coverage is limited to one (1) claim per twelve (12) month period.
With Lost or Damaged Baggage you get automatic coverage against loss of and damage to your checked baggage. If you are traveling by common carrier* while you are a member, and your checked baggage is lost or damaged, we will reimburse you the actual cash value to replace the checked baggage up to $250 per trip. Coverage is limited to one (1) claim per twelve (12) month period.
* Common carrier means an air, land, or water motorized transportation carrier operating under a regularly published schedule and current license as required by law for the conveyance of passengers. Common carrier does not include helicopters, taxis, rental cars, hired cars, and private and contract carriers.
This summary is a brief overview of the Lost or Damaged Baggage benefit. The Lost or Damaged Baggage coverage benefit is underwritten by Virginia Surety Company, Inc. under group insurance policy form number GEN-GP (8.07). Exclusions and limitations apply. An Evidence of Coverage will be sent to you when you enroll in the membership plan. Please refer to the Evidence of Coverage for complete details of the terms, conditions and exclusions. The Lost or Damaged Baggage coverage benefit is not available to residents of the state of Texas.
Description
Program Description:In the event that the Member's checked baggage is lost by any Common Carrier for more than thirty (30) days from the actual time of arrival at the Member's final destination, expenses incurred will be reimbursed up to $250 per occurrence excess of any reimbursable expenses incurred by the Common Carrier for the cost of reasonable additional clothing and essential personal articles purchased by the Member.
This benefit does not apply if the Baggage is lost after the Member has reached his/her return destination. Only one Baggage loss will be covered per trip.
Conditions:
• Program will reimburse expenses for lost baggage up to $250, excess of any reimbursable expenses incurred by the common carrier per trip and $250 per member per year.
• Claims for checked baggage can only be processed and paid after the common carrier responsible for the loss has settled and processed for the claim against it. If the common carrier completely denies your claim (does not acknowledge that you checked a bag) there will be no reimbursement for loss paid under this plan.
• You are covered under this plan only if you are a member of a program at the time of the trip and when the claim is filed with the airline.
• There is no coverage for loss: caused by war, civil war or radioactive contamination; contributed to or caused by voluntary consent; or contributed to or caused by confiscation or requisition by Customs or other government authority; caused by acts of terrorism.
This summary is a brief overview of the program and is not to be considered a full disclosure of policy terms. Please refer to the Terms and Conditions for complete forms, conditions, limitations, definitions, and exclusions.
How To File a Claim
How to file a claim:
Report lost baggage immediately as follows:
For lost baggage you must file a report with the common carrier before leaving the terminal.
You must obtain receipt of baggage from common carrier.
You must retain all written reports and receipts until the final claim determination has been made.
Call Administrator to obtain a claim form.
Claim forms will not be processed until all required documentation is received. You must return your completed claim form and required documentation as soon as possible but no later than thirty (30) days from the date of occurrence or your claim will be denied.