Identity Theft Restoration Services

Overview

Have the peace of mind of knowing that a professional is standing ready to help restore your good name if identity theft strikes. With this program, if you become a victim, you receive the following benefits:

Congratulations – you now have the peace of mind of knowing that a professional is standing ready to help restore your good name if identity theft strikes.  With this program, if you become a victim, you receive the following benefits:

  • Identity Theft Recovery Advocate to help to recover your good name and rightful credit history.
  • A Recovery Guide that includes activation forms and instructions for immediate action.
  • A Personal Recovery Plan including:
    • Fraud alerts at the three major credit bureaus
    • A review of your credit reports from all three bureaus to identify fraudulent activity
    • Assistance in completing an Identity Theft Affidavit and Declaration of Fraud to establish your rights as a victim
  • An assigned Advocate who is certified in identity recovery procedures, who will:
    • Work directly with law enforcement, the Social Security Administration, US Postal Service, Department of Motor Vehicles, etc. as applicable, to address any misuse of your personal information.
    • Research and document all fraudulent transactions, false accounts, or contracts signed with creditors, banks, utility companies, leasing agents, medical facilities, etc.
    • Manage your recovery until it can be confirmed that your pre-identity theft status has been restored, no matter how long it takes.
    • Document all incidents and their resolution in writing in a case file.
    • Provide post-recovery follow-up for 12 full months to address any additional fraudulent activity that may surface later. 

This summary is a brief overview of the Identity Theft Restoration Services.  Exclusions and limitations apply.  The complete Terms and Conditions will be sent to you when you enroll in the membership plan.  Please refer to the Terms and Conditions for complete details of the terms, conditions and exclusions.

 

Description

The Identity Theft Restoration Service provides:

  1. Pre-victim credit monitoring benefit,
  2. Complete managed restoration process, and
  3. Ongoing fraud monitoring service.

Pre-victim Credit Monitoring Benefit

This benefit provides the ability to enroll into “assisted” or “managed” credit monitoring services so the Member receives alerts via email or telephone with complete instructions on when and how to obtain a Members federally mandated free credit reports. It also allows the Member to “opt in” for assistance in reading and understanding credit reports.

Complete Managed Restoration

In the event of identity theft, this benefit takes the Member through the whole restoration process. The Administrator consults with the Member/Victim and performs crisis management if needed.  He/she also identifies the identity fraud types, determines the nature of the identity theft, explains the  Victim’s/Member’s rights, and then educates the Victim/Member on the recovery process.

Once this process has taken place, information regarding the Member’s identity theft is entered into the Kaizen System and an “ID Recovery Theft Kit” is printed out.  There may also be the need for Limited Power of Attorney (LPoA) that allows the Administrator to act on the Member’s behalf. The Administrator makes sure all necessary documents are completely filled out and ready for victim’s notarized signature. The “ID Recovery Kit TM” is then sent overnight to victim via secured overnight service and the Member is required to provide additional information.

Once this process takes place, each completed “Kit” is sent:

  • To all three credit bureaus
  • To Social Security Administration (SSA)
  • To Federal Trade Commission (FTC) 
  • To US Postal Service (USPS) 
  • To state of residence Attorney General’s Office

The Administrator will then research credit history and verify if fraud includes items such as:

  • Public Records – liens, judgments, bankruptcies 
  • Credit Accounts – New and/or Derogatory 
  • Addresses 
  • Prior Employment,

The Administrator will also issue a fraud alert to, and work with, affected financial institutions and credit card companies and issue fraud victim statements and work with all three credit bureaus to restore credit accuracy.  Member will be kept informed and updated until process is completed.

This summary is a brief overview of the program and is not to be considered a full disclosure of policy terms. Please refer to the Terms and Conditions for complete forms, conditions, limitations, definitions, and exclusions.

How To File a Claim

How to File a Claim:

Call the Claims Administrator cynoSure Financial at 1-800-711-4280